UNRWA - Information Management - Headquarters Amman

Business Analyst Consultant (HQA-LOCAL)

Duty station: 🇯🇴 Amman, Jordan
Country / area: Jordan
Region: Asia
UN system: Fund/Programme
Level: CON
Category: Consultants
Posted: Jun 04, 2026
Closes: Jun 18, 2026 in 12 days Source: 06:59, Jun 18, 2026 Asia/Amman

About this role

The UNRWA Information Management Team is seeking a Business Analyst Consultant to support the implementation and delivery of the FMIS project. Key responsibilities include conducting business analysis, gathering requirements, preparing documentation, coordinating with stakeholders and technical teams, supporting testing and training activities, and ensuring compliance with UNRWA standards. The role requires a university degree in a relevant field and at least 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server. The consultant will work in Amman, Jordan, for a 9-month period with potential for extension. The position involves coordination with external vendors and consultants, and requires fluency in both Arabic and English.

Key requirements

University degree in IT/CS/Business/related field
4+ years web app development experience with ASP.NET/.NET Core and MS SQL Server
Fluency in Arabic and English

Nice to have

Experience with GIS integrations and dashboards
Familiarity with deployment environments and DevOps practices

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Requirements at a glance

Distilled by AI from the posting

Min. experience: Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server.
Required degree: University degree from accredited educational institution in Information Technology, Information Systems, Computer Science, Business Administration, Software Engineering or related discipline.
Languages: English Arabic

Result of Service

Successful support for the implementation and delivery of the FMIS project, including: • High-quality business requirements documentation. • Support for solution design and implementation activities. • Coordination with stakeholders and technical teams. • Support for testing, UAT, and training activities. • Delivery of project documentation and reporting. • Support for successful project deployment and stabilization.

Work Location

Amman

Expected duration

9 months

Duties and Responsibilities

Specific Outputs/Tasks include but not limited to: • Conduct business analysis activities and gather detailed business requirements. • Prepare and maintain Business Requirement Documents (BRDs), functional specifications, workflows, process diagrams, and related project documentation. • Coordinate with business stakeholders, developers, and technical teams to ensure accurate understanding and implementation of requirements. • Assist in project planning, monitoring, and coordination activities. • Support solution design discussions and implementation activities. • Assist in defining system workflows, validation rules, reporting requirements, and dashboards. • Participate in testing activities including SIT, UAT, and defect management. • Support data migration validation and business verification activities. • Develop user manuals, training materials, and conduct user training sessions where required. • Support project governance, progress tracking, and status reporting. • Coordinate with external vendors and consultants involved in the FMIS implementation. • Ensure compliance with UNRWA IMT standards, project management frameworks, and quality assurance processes. • Perform other related duties as assigned.

Qualifications/special skills

University degree from accredited educational institution in Information Technology, Information Systems, Computer Science, Business Administration, Software Engineering or related discipline. · Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server. · Experience in enterprise application development and implementation. · Experience developing APIs and integrations. · Experience in ASP.NET MVC, .NET Framework/.NET Core, C#, JavaScript, HTML, CSS, and related technologies. · Experience with relational databases and SQL Server. · Experience in troubleshooting, debugging, and performance optimization. · Familiarity with deployment environments and DevOps practices is desirable. · Experience with GIS integrations and dashboards is an asset.

Languages

English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.

Additional Information

CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman - Jordan. • The selected candidate will receive a monthly remuneration that is amounting to JOD 996.42 for every fully completed month. • The duration of the Contract is 9 months, and the possibility of extension is subject to the availability of funds, continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the Head Enterprise Business Solutions Section.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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